Job Description

Visual Merchandising Manager

This position is located at 2855 Stevens Creek Blvd, Santa Clara, California, 95050 United States

Role Summary

The Visual Merchandising Manager directs the merchandising, product flow, and display while supporting daily store operations to create an inspiring and dynamic experience for the customer.

Role Responsibilities

Customer Experience

• Partners with store leadership in managing product flow and visual execution while empowering the team to prioritize the customer
• Takes a forward-thinking approach to the customer experience, in-store marketing, merchandising, and fostering a creative community to drive sales and create a compelling store environment
• Mentors the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectations

Leadership + Team Management

• Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives
• Sets clear objectives and expectations by coaching team members on analysis of business related to visual presentation to achieve department sales goals
• Supports the Store Brand Leader in identifying and onboarding external talent; invests in internal employee engagement to retain a diverse team and fuel internal growth
• Utilizes brand resources to teach standards of product flow and merchandising; develops teams' product knowledge to appeal to the local customer

Visual + Business Operations

• Manages the visual direction from planning through execution to meet Company expectations, budgets, and timeline while strategizing according to individual store characteristics
• Assesses store business using Company reporting tools to identify merchant opportunities within product placement, outfitting, and stock levels
• Plans and owns an effective shipment process utilizing reporting and business analysis to maximize new product placement on the floor and in back of house; creates strategies for replenishment and recovery of sell-through and markdowns
• Contributes to a customer-first philosophy flexing schedule to the needs of the business and supporting operations and zone coverage as needed

Communication + Relationships

• Provides global product and visual feedback to Store Manager and District Manager; submits store environment photos to highlight merchandising and display updates
• Checks in with leadership to maintain communication and ensure completion of store directives and projects
• Embraces a culture of development by protecting time with direct reports and consistently delivering feedback for individual personal growth and succession planning
• Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities

Role Qualifications

• Anthro brand fan
• 3+ years store visual merchandising and leadership experience
• Strong merchant skills and a history of delivering financial results
• Experience with floor planning
• Proven record of developing great talent
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

Pay Range

USD $27.40 - USD $28.22 /Hr.

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