Job Description

Community Health Worker

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category: Community Health

Description: HealthWorks for Northern Virginia is a non-profit Federally Qualified Health Center (FQHC) serving the medically underserved and uninsured populations of Northern Virginia. We provide quality medical, dental, and behavioral health care to all ages who might not otherwise be able to afford it. For more information about who we are and what we do, please visit Work Life Balance, Competitive Salary and Benefits package includes a 401K Retirement Plan, Medical, Dental, Vision, Group Life, STD, LTD; Paid Time Off and 10 Paid Holidays. HealthWorks is a mandatory flu vaccine organization. Pay: $20/h Bilingual English & Spanish required.

Definition: As an integral member of the care management team the Community Health Worker (CHW) will have the opportunity to make a profound impact on the lives of people living with complex and/ or chronic conditions, many of whom also face multiple barriers accessing care and need support to succeed with achieving health care goals. This position requires flexibility and may vary from day-to-day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in person in a variety of potential settings such as but not limited to, the community, home, facility, or health center.

Roles & Responsibilities

• Serves as a cultural advocate and community connection point for community residents and HW patients around HW services and community opportunities.
• Works with the Care Coordination team to provide additional support to address inequities related to social determinants of health such as transportation, food insecurity, housing, public benefit eligibility, education and other related barriers.
• Assists in identifying creative solutions to patient barriers and needs that may require innovative thinking to locate the appropriate resource(s).
• Empowers HW patients to navigate HW services and partner healthcare systems independently through coaching patients to become advocates for their own care, how to self-navigate healthcare systems and model behaviors such as checking on appointments or arranging assistance.
• Advocates for patients when interacting with healthcare systems and partner services.
• With other HW staff, helps to design and distribute targeted outreach materials which promote HW's services.
• Attends and represents HW services at community meetings and events in settings such as nonprofit community-based organizations, faith-based ministries, public schools, and other community-based organizations while providing culturally appropriate information through use of outreach materials and other avenues as appropriate.
• If, during outreach activities, individuals request assistance with a HW process or service, takes details and ensures this information is conveyed in writing, in a timely manner, to the appropriate HW staff person.
• Evaluates effectiveness of community events and outreach materials.
• Provides input and recommendations to HW staff regarding barriers to care and how to address equity challenges.
• Uses professional knowledge to promote good judgment, decision making and outreach skills.
• Compiles reports on outreach activities as requested.
• Serves on community resource/safety-net providers groups.
• Attends relevant continuing education events and training as identified and approved by direct supervisor.
• Identifies and stays up to date with referral resources.
• Performs other related duties as assigned.

Position Requirements - Qualifications & Education Requirement: Fluency in Spanish required. High School Diploma/GED and/or related work experience required. Must have or be willing to obtain CCHW certification within six months of hire. Recent work experience in a community-based organization or health care setting, knowledge of human services, community resources and community outreach preferred. Must have a positive history of work attendance.

Full-Time/Part-Time: Full-Time

Location: LCHC Leesburg

This position is currently accepting applications.

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