Job Description
Placement Type:
Temporary
Salary:
$25 Hourly
Start Date:
Oct 5, 2026
We are seeking a highly organized, detail-oriented, and proactive Paralegal to join our Breach of Warranty legal team. In this role, you will manage a high-volume nationwide docket of breach of warranty claims. You will serve as a primary point of contact for pre-litigation demand letters, collaborating directly with outside counsel and legal teams to resolve matters efficiently. This position is currently fully remote, with the potential transition to a light hybrid schedule (1 day/week in Detroit or Warren) in the future. Flexible working hours accommodate schedules across both East and West Coast time zones.
Key Responsibilities include:
- Docket & Case Management: Manage a active nationwide portfolio of approximately 120 to 180 open breach of warranty cases. (Cases will be built up gradually during a ramp-up phase).
- Claim Resolution: Target closing cases within 30 to 45 days through various resolution paths, including claim denials, cash settlements, vehicle repurchases, or closures due to inactivity.
- Professional Communication: Handle day-to-day written correspondence and negotiations via email with outside attorneys and paralegals.
- Data Tracking & Reporting: Utilize Microsoft Excel to meticulously log, track, and manage all active cases and status updates.
- Deadline & Diary Management: Maintain calendars and strict internal diary systems to ensure key dates and deadlines are consistently met.
- Team Collaboration: Work independently on daily assignments while collaborating closely with Team Leads and fellow team members.
- Qualifications & SkillsExcel Proficiency: Advanced/strong skills in Microsoft Excel are required, as all tracking and management are spreadsheet-driven.
- Communication Skills: Exceptional professional written and verbal communication skills are a must.
- Organization & Detail Orientation: Demonstrated ability to manage high-volume workloads, multi-task, and stay organized under deadlines.
- Prior Experience: Previous experience handling legal claims, pre-litigation files, or large case dockets is preferred but not required.
- Adaptability: Comfortable working in a remote environment, adapting to new tracking systems, and handling high volume efficiently.
Must-Have Qualifications
- Bachelor's degree.
- Strong computer skills in Microsoft Office (Word, Excel, PowerPoint) and experience managing database information.
- Strong attention to detail and ability to multi-task in a high-volume environment.
- Effective analytical, statistical, and problem-solving skills.
- Strong planning and organizational skills.
- Strong oral and written communication skills.
- High degree of motivation, initiative, and ownership of work.
- Strong interpersonal skills and demonstrated ability to work effectively in cross-functional teams.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
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Other Requirements Unless expressly authorized in the interview/skill set validation instructions, candidates may not use AI tools or other third-party assistance during an interview or assessment to generate or provide substantive answers to interview questions. Candidates should answer organically in their own words, drawing on their own knowledge, skills, and experience. Failure to adhere to these expectations may result in the candidate being removed from consideration.
Note: This is not meant to address use of assistive technologies (e.g., captioning, screen readers, speech-to-text, text-to-speech, etc.) where approved as reasonable accommodations.
Job Tags
Hourly pay, Temporary work, Work at office, Remote work, Flexible hours, 1 day per week