IT Help Desk Technician Job at Future Form Manufacturing, Sparks, NV

  • Future Form Manufacturing
  • Sparks, NV

Job Description

Job Description

Job Description

JOB TITLE: IT Help Desk Technician 

PRIMARY RESPONSIBILITY: The IT Help Desk Technician will serve as the first point of contact for employee IT support, handling the day-to-day workload of troubleshooting, resolving, and escalating basic hardware, software, and access issues to keep team members productive.

CORE VALUES: The following list of Core Values and Behaviors are necessary to meet the minimum requirements: 

 

TEAMWORK

  • Help each other succeed
  • Communicate clearly and directly, listen well
  • Encourage teammates
  • Blameless problem solving

HONESTY AND INTEGRITY

  • Honor your commitments
  • Do the right thing
  • Consistent in your attitudes and actions

LEAN

  • Improve processes
  • Open to new ideas
  • Share information, and teach
  • Expose issues

  

NUMBERS FOCUSED

  • Deliver results
  • Analyze data for improvement
  • Take ownership and accountability
  • Work smarter, not harder

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