Job Description

Needed Virtual Assistant - Remote

San Jose, California, United States

About the Job

We are looking for a responsible and resourceful virtual assistant to join our team. Working remotely, you will organize and update files, answer calls and emails, and assist in creating presentations, sales materials, technical documents and installation and usage instructions for our family of products. The ideal candidate should be tech-savvy, able to communicate through multiple channels, and super organized.

Virtual Assistant Duties and Responsibilities

• Answer and direct phone calls; organize correspondence and answer emails
• Prepare and organize databases and reports
• Manage social media accounts and replies
• Handle confidential employer and client information
• Take notes or transcribe meetings
• Schedule meetings and arrange employers calendar; schedule meeting spaces and conference rooms
• Present excellent customer-service skills to customers and clients
• Manage filing systems, update records, and organize documentation
• Prepare and create PowerPoint presentations and materials as needed; research materials and sources for presentations

Virtual Assistant Requirements and Qualifications

• High school diploma or equivalent; Associate or Bachelors degree preferred
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
• Experience with Google Docs, cloud services, and other technology tools
• Knowledgeable in technology to communicate via computer, smartphone, or text
• Highly organized and able to multitask and work well with fast-paced directions and instructions
• Able to manage time effectively and efficiently
• Able to organize and manage large amounts of files, tasks, schedules, and information
• Self-directed and able to work without supervision
• Excellent verbal and written communication skills
• Strong customer service and presentation skills
• Able to work nights, weekends, extended hours, and holidays as needed
• Two years previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred.

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