Job Description

Operations Analyst

This role supports the Installation Operations Manager by producing operational analytics, reporting, and coordination activities that enable effective execution across the Installation Services organization. This role works closely with field leadership, shared services teams, and internal stakeholders to ensure data accuracy, process consistency, and timely delivery of operational and financial insights.

Candidates must be based out of the Northeast Ohio area within 60 miles of Mentor, Ohio. Once training is completed, options are available for working remotely.

What You'll Do as an Operations Analyst

Prepares and maintain recurring operational reports, dashboards, and scorecards supporting Regional and Zone-level performance reviews.

Collects, validates, and consolidates data related to installation activity, backlog, capacity, and operational performance.

Assists in tracking backlog, margin performance, and forecast inputs in coordination with the Installation Operations Manager and Finance.

Supports basic trend analysis and data preparation used in financial reviews and planning discussions.

Maintains operational Installation documentation, standard work, reporting tools, and process references used by Installation Services teams within electronic sites and shared folders.

Supports process audits and ensure updates are reflected in shared electronic workspaces and reporting tools.

Coordinates with shared services teams including Training, Customer Operations, Quality, Safety, Risk Management, and Sales/Service Support to track requests, documentation, and deliverables.

Assists with certification, credentialing, and compliance tracking required for installation operations across states and regions.

Provides ad hoc operational and analytical support to the Installation Operations Manager and Installation leadership as needed.

The Experience, Skills and Abilities Needed

Required:

• Bachelor's degree in business, operations, analytics, or a related field preferred, or equivalent experience
• Minimum of 3 years of experience in an operations, coordination, analytics, or administrative support role

Preferred:

• Prior STERIS experience working with STERIS products, teams, or field operations is preferred.
• Understanding how construction sites or healthcare facilities operate.
• Familiarity with Sterile Processing Departments or medical/AV capital equipment.
• Prior work experience navigating STERIS software platforms (e.g., Siebel, Sales Connection)

Other:

• Strong attention to detail and organizational skills
• Proficiency with Microsoft Excel and standard reporting tools
• Ability to work across teams, manage multiple priorities, and meet deadlines
• Clear written and verbal communication skills

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

• Market Competitive Pay
• Extensive Paid Time Off and (9) added Holidays
• Excellent Healthcare, Dental, and Vision benefits
• Long/Short Term Disability Coverage
• 401(k) with a company match
• Maternity & Parental Leave
• Additional add-on benefits/discounts for programs such as Pet Insurance
• Tuition Reimbursement and continued education programs
• Excellent opportunities for advancement in a stable long-term career

Pay range for this opportunity is $59,075.00 - $69,500.00. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio.

Open until position is filled.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

This is an Ohio remote based position. Candidates must be based out of the Northeast Ohio area within 60 miles of Mentor, Ohio.

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